FLUX SOLUTIONS

Terms and Conditions

fluxsolutionspro.com

Effective Date: April 14, 2026

1. Introduction

Welcome to Flux Solutions ("Company", "we", "us", or "our"). By accessing or making a purchase through our website, fluxsolutionspro.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before placing an order or using our Site.

These Terms apply to all visitors, customers, and users of the Site. If you do not agree to these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years of age to place an order through our Site. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into a binding agreement. We serve customers located in Canada and the United States.

3. Products and Orders

3.1 Product Listings

We make every effort to display our physical products as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, or availability information is error-free, complete, or current.

3.2 Order Acceptance

Placing an order on our Site constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where:

• The product is out of stock or unavailable

• Errors in pricing or product description are identified

• Payment cannot be processed or is declined

• The order appears fraudulent or violates these Terms

3.3 Order Confirmation

You will receive an email confirmation once your order has been successfully placed. This confirmation does not guarantee shipment. A separate shipping notification will be sent once your order has been dispatched.

4. Pricing and Payment

4.1 Pricing

All prices listed on our Site are in Canadian Dollars (CAD) unless otherwise stated. For US customers, pricing may be displayed in USD at current exchange rates. Prices are subject to change without prior notice.

4.2 Taxes

Applicable taxes (including HST/GST for Canadian customers and applicable sales tax for US customers) will be calculated and added to your order at checkout.

4.3 Payment Methods

We accept all major credit cards, debit cards, and any additional payment methods displayed at checkout. By submitting your payment information, you represent that you are authorized to use the provided payment method.

4.4 Payment Security

All payment transactions are processed through a secure, encrypted third-party payment processor. Flux Solutions does not store full credit card or banking details on our servers. We take commercially reasonable steps to protect your financial information.

5. Shipping and Delivery

5.1 Shipping Regions

We ship to addresses within Canada and the United States. We do not ship to P.O. boxes unless explicitly stated on the Site.

5.2 Delivery Times

Estimated delivery times are provided at checkout and are estimates only. Flux Solutions is not responsible for delays caused by shipping carriers, customs clearance, weather, or other events beyond our control.

5.3 Shipping Costs

Shipping costs are calculated at checkout based on the destination, weight, and selected shipping method. Any applicable customs duties, import fees, or brokerage fees for cross-border shipments (particularly for US customers) are the sole responsibility of the recipient.

5.4 Risk of Loss

Title and risk of loss for purchased products pass to you upon delivery to the carrier. Flux Solutions is not liable for lost, stolen, or damaged packages after they have been accepted by the carrier, though we will make reasonable efforts to assist you in resolving any shipping issues.

6. Returns and Refunds

6.1 Return Window

We accept returns of eligible items within 30 days of the delivery date. To initiate a return, please contact us at the email or contact information provided on our Site with your order number and reason for return.

6.2 Eligibility for Return

To be eligible for a return, items must:

• Be unused, unworn, and in original condition

• Be in the original packaging with all tags and accessories

• Be accompanied by proof of purchase

Items that are damaged due to misuse, altered, or not in original condition may not qualify for a full refund.

6.3 Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe (typically 5-10 business days, depending on your financial institution).

6.4 Return Shipping Costs

Unless the return is due to a defective product or our error, the cost of return shipping is the customer's responsibility. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

6.5 Non-Returnable Items

Certain items may be designated as final sale or non-returnable. These will be clearly marked on the product listing.

7. Privacy and Personal Data

By using our Site and placing orders, you consent to the collection, use, and storage of your personal information as described in our Privacy Policy. We collect personal data including but not limited to your name, shipping address, email address, phone number, and payment information to process and fulfill orders, and to communicate with you regarding your purchases.

Flux Solutions complies with applicable Canadian and US privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable US state privacy regulations. We do not sell your personal information to third parties.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Flux Solutions or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.

9. Prohibited Conduct

You agree not to use the Site to:

• Violate any applicable local, provincial, national, or international law or regulation

• Engage in fraudulent, deceptive, or misleading activity

• Attempt to gain unauthorized access to any part of the Site or its related systems

• Use automated tools (bots, scrapers, etc.) to access the Site without our express permission

• Transmit harmful code, malware, or any disruptive technology

• Infringe upon the intellectual property rights of Flux Solutions or any third party

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FLUX SOLUTIONS DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLUX SOLUTIONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO SUCH CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Flux Solutions and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Site shall be first attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction in Ontario, Canada.

14. Changes to These Terms

Flux Solutions reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us: fluxsolutionscan@gmail.com

Flux Solutions

Website: fluxsolutionspro.com

Ontario, Canada

© 2026 Flux Solutions. All rights reserved.