Refund policy
Returns and Refunds
6.1 Return Window
We accept returns of eligible items within 30 days of the delivery date. To initiate a return, please contact us at the email or contact information provided on our Site with your order number and reason for return.
6.2 Eligibility for Return
To be eligible for a return, items must:
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Be unused, unworn, and in original condition
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Be in the original packaging with all tags and accessories
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Be accompanied by proof of purchase
Items that are damaged due to misuse, altered, or not in original condition may not qualify for a full refund.
6.3 Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe (typically 5-10 business days, depending on your financial institution).
6.4 Return Shipping Costs
Unless the return is due to a defective product or our error, the cost of return shipping is the customer's responsibility. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.
6.5 Non-Returnable Items
Certain items may be designated as final sale or non-returnable. These will be clearly marked on the product listing.